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Overview of Phones & Customers

The Phones & Customers section is where you will find all of the site records, now called Phone records. These records, which are the cornerstone of Panoramaís data, contain all of the information regarding a phone, its location, and the data tables assigned to it.

When Phones & Customers is selected from the Navigator or the Navbar, one of three windows will appear:

Quick View ñ Search phone records by Phone Number, Location, Description, or one of the four User Defined Categories. The window is divided into two parts: the top half for quick location of phones, the bottom half for instant viewing of the communication history of the selected phone. Changes to the phone records cannot be done from this window.

Phone ñ View or edit all of the information relevant to the payphone itself. Six tabs divide this information into logical categories. Every aspect of the phone can be changed from this window.

Phone List ñ Search phone records by the Location Name and Description field simultaneously. Results are displayed with each keystroke, and the final result of the search is displayed in the Phone window.

As mentioned above, one of the three windows will appear when the Phones & Customers button is pushed. Select which one you would like to be displayed in the Preferences window. All three of the windows can be accessed in other ways, so this preference simply provides a starting place.