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Overview of Phones & Customers
The Phones & Customers section is where you will find all of the site records, now called Phone
records. These records, which are the cornerstone of Panorama
ís data, contain all of the information regarding a phone, its location, and
the data tables assigned to it.
When Phones & Customers is selected from the
Navigator or the Navbar, one of three windows will appear:
Quick View ñ Search phone records by Phone Number, Location, Description, or one of the four User Defined Categories. The window is divided into two parts: the top half for quick location of
phones, the bottom half for instant viewing of the communication history of the selected phone. Changes to the phone records cannot be done from this
window.
Phone ñ View or edit all of the information relevant to the payphone itself. Six
tabs divide this information into logical categories. Every aspect of the phone
can be changed from this window.
Phone List ñ Search phone records by the Location Name and Description field simultaneously. Results are displayed with each keystroke, and the final
result of the search is displayed in the Phone window.
As mentioned above, one of the three windows will appear when the Phones &
Customers button is pushed. Select which one you would like to be displayed in
the
Preferences window. All three of the windows can be accessed in other ways, so this
preference simply provides a starting place.