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Coin Reports

The coin report creates a summary of the information in the Phone window, specifically the coin-related figures (see step 5, below, for the complete list), and displays them for all of the phones.

To create a Coin Report report (if it is already listed in the table, skip to step 3):

1. Open the Edit, View, and Print Reports window by clicking the Reports button in the Navigator or Navbar.

2. Click the New Record button, type the name for the report, and select Coin from the pull-down menu. Click OK.

If the report type already exists in the list, select it, then continue below.

3. Select a page layout ñ either Portrait or Landscape (paper is printed on sideways).

4. Select a font size.

5. Select which fields to include in the report:

Phone # ñ the phone number of the payphone

Description ñ the description of the phone entered in the Phone window

User-Defined Category 1 ñ this information comes from the Phone window

Category 2 ñ this information comes from the Phone window

Category 3 ñ this information comes from the Phone window

Category 4 ñ this information comes from the Phone window

Alarms/Flags ñ this toggles whether or not to display the alarms and flags chosen in the Flags list in the right of the window

Average per Day ñ This field is calculated by subtracting the Amount In Box of a poll and the same field of the first day of the date range, and then dividing the difference by the number of days between the two poll dates. THIS CALCULATION IS NOT THE SAME AS IN THE PHONE WINDOW.

Total ñ this is the amount of money that the phone has made since last powered-up

Amount in Box ñ the amount of money in the coin box as reported by the phone during the last communication with Panorama

Coin Delta ñ This is the difference in dollars between two consecutive polls, going as far back as specified above.

Collect ñ this is how much money was in the coin box when it was emptied

Number of Days ñ This is the number of days that were used to compute the results of the report.

If the checkbox is clicked on, the check will toggle between on and off (include or exclude, respectively); but if the field name is clicked on, it will be selected and may be moved higher or lower in the hierarchy by clicking the up and down arrows.

The layout meter displays how much of the page is occupied by information. If desired, select to have the information grouped by one of the four User Defined Categories with the Group report by field.

Customizing this report may require a few extra steps, depending on what is desired. Please see the topic Customizing the Call Accounting, Coin, and Trouble Reports.